Refund policy

At Schoolsuppliesworld, we want every customer to feel confident when placing an order. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Return Eligibility

To qualify for a return:

  • The return request must be submitted within 30 days after delivery

  • The item must be unused and in its original condition

  • The item should include its original packaging

  • Proof of purchase or order confirmation must be provided

How to Request a Return

To initiate a return:

  1. Contact our support team via email.

  2. Provide your order number and reason for the return.

  3. Our support team will provide instructions for completing the return process.

Refund Processing

After the returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved:

  • The refund will be issued to the original payment method

  • Refund processing typically takes 5–10 business days, depending on the payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can resolve the issue quickly.

Our goal is to ensure a fair and transparent solution for every customer.